Refund Policy – Giny TV

At Giny TV, we aim to provide the best streaming experience with global live TV content. Please read our Refund Policy carefully before purchasing any subscription or service.

1. Subscription Charges

All payments made for Giny TV subscriptions are non-refundable unless otherwise stated in this policy.

2. Eligibility for Refunds

Refunds may be considered only in the following cases:

  • You were charged incorrectly due to a technical error
  • You experienced ongoing technical issues that could not be resolved by our support team
  • You were charged after canceling your subscription in time

3. Refund Process

To request a refund, please contact our support team at support@ginytv.com within 7 days of the transaction date. Include your account details, payment receipt, and the reason for the refund request. We will respond within 3–5 business days.

4. No Refunds For:

  • Change of mind or user error
  • Partial use of subscription
  • Issues caused by your internet connection, device, or unsupported region

5. Policy Changes

Giny TV reserves the right to modify this Refund Policy at any time. Updates will be posted on this page.